Procedures Manual

Please click on the link below to print a copy of our procedures manual. It contains everything you need to know about your membership in The 501 Alliance. The information provided includes member services, claim procedures, staff contacts, sample reports and answers to the most frequently asked questions about the unemployment process. If you have any additional questions, please click here to send us a message or you can call us at 1-800-968-9675.

We’ll also post any changes to the procedures manual on this page, so please check back periodically for the most up-to-date information.



Every attempt has been made to ensure that all of the information provided is accurate. However, polices or forms may have changed that have not yet been reflected in the procedures manual. For the latest information, please contact our office.