Training Courses

>>>Learning Opportunities
Our claims management company, Equifax Workforce Solutions, offers training courses on the following topics; the unemployment process, hearing preparation and the CaseBuilder web-based application to respond to claims for unemployment benefits.

These training courses are available at no cost to the members of The 501 Alliance. The courses are available via webinar on a monthly basis and some prerecorded videos are also available.

If you are interested in attending a live training event, please find the course you would like to attend and click on the link for the date that works best for your schedule. When you register, you will receive a calendar invitation with webinar details.

Please note that registration is limited to the first 500 attendees for the live training events.

Reports 101
This session introduces users to the Report application; a new and simple way to access your unemployment program data in one complete snapshot. If you’re someone who is just starting out in the application or if you’re looking for ways to develop your skills in unemployment reporting, then this session is for you! This course is scheduled for one hour to include Q&A at the end. To register, please click on the link below and select the date you would like to attend.

      October 2020             November 2020             December 2020
     9th at 2 pm ET              6th at 2 pm ET                 4th at 2 pm ET

Click here to register

Recorded Session: http://ucm.talx.com/UC101trainingReimbursers/story.html

Unemployment in a Nutshell
This session goes over the basics of unemployment in just 20 minutes! During this session, you will be provided with a high level overview of the funding of unemployment at the state and federal level, UI Integrity legislation and best practices for managing your UC program. This session is scheduled for 30 minutes to include Q&A at the end. To register, please click on the link below and select the date you would like to attend.

     October 2020             November 2020             December 2020
    6th at 11 am ET            2nd at 11 am ET             1st at 11 am ET
   22nd at 3 pm ET           18th at 3 pm ET              17th at 11 am ET

Click here to register

Unemployment 101
This training covers topics in reimbursing unemployment programs to UI Integrity legislation to documentation best practices. This is an on-demand session only.

Recorded Session: http://ucm.talx.com/Demos/uc101/

Hearings in a Nutshell
Learn the basics of an unemployment hearing in just 20 minutes! This session provides a high level overview of the hearing process, who attends and best practices to prepare you for your hearing. This session is scheduled for 30 minutes to include Q&A at the end. To register, please click on the link below and select the date you would like to attend.

      October 2020             November 2020             December 2020
   14th at 11 am ET           9th at 3 pm  ET               7th at 11 am ET

Click here to register

Hearings 101
This training covers the entire unemployment hearing process from reading and responding to a hearing notice to preparing for an effective testimony. This is an on-demand session only.

Recorded Session: http://ucm.talx.com/demos/hearing101/

CaseBuilder 101
CaseBuilder 101 provides an in-depth demonstration of CaseBuilder features and settings. In this session, you will learn the ins and outs of the web-based solution that allows you to respond to your unemployment claims in a fast, secure environment. This session demonstrates all features of the CaseBuilder program, the web-based application that allows you to respond to your unemployment claims in a fast, secure environment. This session is scheduled for one hour to include Q&A at the end. To register, please click on the link below and select the date you would like to attend.

      October 2020             November 2020             December 2020
     5th at 3 pm ET              5th at 11 am ET              3rd at 11 am ET
    13th at 3 pm ET             11th at 3 pm ET               9th at 3 pm ET
    21st at 3 pm ET             17th at 3 pm ET              15th at 3 pm ET
   29th at 11 am ET            23rd at 3 pm ET              21st at 3 pm ET

Click here to register

Recorded Session: http://www.talx.com/Demos/Casebuilder/story.html

Advanced CaseBuilder
This session provides an advanced look at features available in CaseBuilder. Attendees of this session will learn more about favorable decisions, the pending claims screen, state form entry and more! Note: If you have not taken CaseBuilder 101, which provides foundational basics, you are encouraged to attend that session first.

      October 2020             November 2020             December 2020
    27th at 3 pm ET            30th at 3 pm  ET             29th at 3 pm ET

Click here to register

CaseBuilder 201
This session provides an even closer look at the CaseBuilder solution with case studies and a UI Integrity deep dive. This is an on-demand session only.

Recorded Session: www.equifaxworkforce.com/Demos/Casebuilder/CB-UII/

CaseBuilder Oversight
This session reviews the different CaseBuilder user roles and their capabilities. This is an on-demand session only. 

Recorded Session: www.equifaxworkforce.com/Demos/Casebuilder/CB-UII/

The Life of a Claim & Determining Liability
This session is designed to give you an A-Z look at the unemployment claim process. We will discuss how a claim is established, the steps that the state takes when determining eligibility and how to determine if your organization will be liable for those benefits. To register, please click on the link below and select the date you would like to attend.

      October 2020             November 2020             December 2020
    12th at 3 pm ET            10th at 3 pm  ET             10th at 11 am ET

Click here to register

Documentation Best Practices
This session will cover some simple and effective best practices for collecting and creating documentation. We’ll discuss how to avoid compliance issues, separation documentation best practices, plus more! To register, please click on the link below and select the date you would like to attend.

      October 2020             November 2020             December 2020
    19th at 1 pm ET            16th at 1 pm  ET             16th at 1 pm ET

Click here to register

Understanding Attendance Issues
In this session, we will take a closer look at what makes a strong discharge case, the difference between job abandonment and attendance cases and why uniformly enforced policies and progressive disciplinary action documents are helpful.

      October 2020             November 2020             December 2020
   26th at 11 am ET           24th at 3 pm  ET            22nd at 11 am ET

Click here to register