Training Courses

>>>Learning Opportunities
Our claims management company, Equifax Workforce Solutions, offers training courses on the following topics; the unemployment process, hearing preparation and the CaseBuilder web-based application to respond to claims for unemployment benefits.

These training courses are available at no cost to the members of The 501 Alliance. The courses are available via webinar on a monthly basis and some prerecorded videos are also available.

If you are interested in attending a live training event, please find the course you would like to attend and click on the link for the date that works best for your schedule. When you register, you will receive a calendar invitation with webinar details.

Please note that registration is limited to the first 500 attendees for the live training events.  In addition, the links to register for some of the training courses in the first quarter of 2020 will not be active until January 2.

Reports 101
This session introduces users to the Report application; a new and simple way to access your unemployment program data in one complete snapshot. If you’re someone who is just starting out in the application or if you’re looking for ways to develop your skills in unemployment reporting, then this session is for you! This session is scheduled for one hour to include Q&A at the end.

      January 2020              February 2020                March 2020
    16th at 2 pm ET            18th at 2 pm ET             17th at 2 pm ET

Click here to register

Recorded Session: http://ucm.talx.com/UC101trainingReimbursers/story.html

Unemployment in a Nutshell
This session goes over the basics of unemployment in just 20 minutes! During this session, you will be provided with a high level overview of the funding of unemployment at the state and federal level, UI Integrity legislation and best practices for managing your UC program. This session is scheduled for 30 minutes to include Q&A at the end. To register, please click on the link below and select the date you would like to attend.

      January 2020              February 2020                March 2020
    7th at 11 am ET             4th at 11 am ET             3rd at 11 am ET
    23rd at 3 pm ET            20th at 3 pm ET            19th at 11 am ET

Click here to register

Unemployment 101
This training covers topics in reimbursing unemployment programs to UI Integrity legislation to documentation best practices. This is an on-demand session only.

Recorded Session: http://ucm.talx.com/Demos/uc101/

Hearings in a Nutshell
Learn the basics of an unemployment hearing in just 20 minutes! This session provides a high level overview of the hearing process, who attends and best practices to prepare you for your hearing. This session is scheduled for 30 minutes to include Q&A at the end. To register, please click on the link below and select the date you would like to attend.

      January 2020              February 2020                March 2020
     8th at 11 am ET            5th at 3 pm  ET             4th at 11 am ET

Click here to register

Hearings 101
This training covers the entire unemployment hearing process from reading and responding to a hearing notice to preparing for an effective testimony.  This is an on-demand session only.

Recorded Session: http://ucm.talx.com/demos/hearing101/

CaseBuilder 101
CaseBuilder 101 provides an in-depth demonstration of CaseBuilder features and settings. In this session, you will learn the ins and outs of the web-based solution that allows you to respond to your unemployment claims in a fast, secure environment. This session demonstrates all features of the CaseBuilder program, the web-based application that allows you to respond to your unemployment claims in a fast, secure environment. This session is scheduled for one hour to include Q&A at the end. To register, please click on the link below and select the date you would like to attend.

      January 2020              February 2020                March 2020
    6th at 11 am ET             3rd at 11 am ET            2nd at 11 am ET
    14th at 3 pm ET            11th at 11 am ET           10th at 3 pm ET
   22nd at 3 pm ET            19th at 3 pm ET            18th at 11 am ET
   30th at 11 am ET           27th at 3 pm ET              26th at 3 pm ET

Click here to register

Recorded Session: http://www.talx.com/Demos/Casebuilder/story.html

CaseBuilder 201
This session provides an even closer look at the CaseBuilder solution with case studies and a UI Integrity deep dive. This is an on-demand session only.

Recorded Session: www.equifaxworkforce.com/Demos/Casebuilder/CB-UII/

Spotlight on CaseBuilder:  Navigating Features
Now that you’ve been using and loving CaseBuilder, sign up for this course to learn more about effectively navigating the application. During this session, we’ll discuss resets, Super User settings, how to search for historical information and the difference between delegating a case via CaseBuilder and CaseLink. To register, please click on the link below and select the date you would like to attend.

      January 2020              February 2020                March 2020
     21st at 3 pm ET           25th at 3 pm  ET            24th at 3 pm ET

Click here to register

The Life of a Claim & Determining Liability
This session is designed to give you an A-Z look at the unemployment claim process. We will discuss how a claim is established, the steps that the state takes when determining eligibility and how to determine if your organization will be liable for those benefits. To register, please click on the link below and select the date you would like to attend.

      January 2020              February 2020                March 2020
    13th at 3 pm ET            10th at 3 pm  ET            9th at 11 am ET

Click here to register

Hearings: Best Practices
This session will discuss best practices to help you prepare for an unemployment hearing. We will help you identify key pieces of documentation to help support your case, as well as how to ask and answer questions during the actual hearing. To register, please click on the link below and select the date you would like to attend.

      January 2020              February 2020                March 2020
    15th at 11 am ET          12th at 3 pm  ET            11th at 11 am ET

Click here to register

Identifying Your Firsthand Witness
This session covers the difference between firsthand witness testimony and hearsay. We will cover how to identify the proper witnesses for your hearing, as well as how to distinguish between the two types of testimonies. To register, please click on the link below and select the date you would like to attend.

      January 2020              February 2020                March 2020
     29th at 2 pm ET            26th at 2 pm  ET            25th at 2 pm ET

Click here to register