Training Courses

>>>Learning Opportunities
Our claims management company, Equifax Workforce Solutions, offers training courses on the following topics; the unemployment process, hearing preparation and the CaseBuilder web-based application to respond to claims for unemployment benefits.

These training courses are available at no cost to the members of The 501 Alliance. The courses are available via webinar on a monthly basis and some prerecorded videos are also available.

If you are interested in attending a live training event, please find the course you would like to attend and click on the link for the date that works best for your schedule. When you register, you will receive a calendar invitation with webinar details.

Please note that registration is limited to the first 500 attendees for the live training events.

Reports 101
This session introduces users to the Report application; a new and simple way to access your unemployment program data in one complete snapshot. If you’re someone who is just starting out in the application or if you’re looking for ways to develop your skills in unemployment reporting, then this session is for you! This session is scheduled for one hour to include Q&A at the end.

     October 2019             November 2019           December 2019
    2nd at 2 pm ET            12th at 2 pm ET            10th at 2 pm ET

Click here to register

Recorded Session: http://ucm.talx.com/UC101trainingReimbursers/story.html

Unemployment in a Nutshell
This session goes over the basics of unemployment in just 20 minutes! During this session, you will be provided with a high level overview of the funding of unemployment at the state and federal level, UI Integrity legislation and best practices for managing your UC program. This session is scheduled for 30 minutes to include Q&A at the end. To register, please click on the link below and select the date you would like to attend.

     October 2019            November 2019           December 2019
    8th at 11 am ET            6th at 11 am ET            4th at 11 am ET
    29th at 3 pm ET           19th at 3 pm ET           17th at 11 am ET

Click here to register

Unemployment 101
This session provides a 101-level introduction to the unemployment process. Expanding on the above Nutshell course, Unemployment 101 dives deeper into unemployment funding at the state and federal level for both Merit Rated and Reimbursing Employers, expands upon UI Integrity legislation and provides even more best practices for managing your UC program. This session is scheduled for one hour to include Q&A at the end. To register, please click on the link below and select the date you would like to attend.

      October 2019             November 2019            December 2019
    28th at 3 pm ET            18th at 3 pm ET            13th at 11 am ET

Click here to register

Recorded Session: http://ucm.talx.com/UC101trainingReimbursers/story.html

Hearings in a Nutshell
Learn the basics of an unemployment hearing in just 20 minutes! This session provides a high level overview of the hearing process, who attends and best practices to prepare you for your hearing. This session is scheduled for 30 minutes to include Q&A at the end. To register, please click on the link below and select the date you would like to attend.

      October 2019              November 2019           December 2019
    23rd at 11 am ET            4th at 3 pm  ET            12th at 11 am ET

Click here to register

Hearings 101
This session provides a 101-level introduction to the unemployment hearings process. Expanding on the above Nutshell course, Hearings 101 dives deeper into how to read and respond to a hearing notice, who participates and why, getting documentation in order, representation options and provides even more best practices for a successful unemployment hearing experience. This session is scheduled for one hour to include Q&A at the end.
To register, please click on the link below and select the date you would like to attend.

      October 2019              November 2019           December 2019
    15th at 11 am ET            11th at 3 pm ET            18th at 11 am ET

Click here to register

Recorded Session: http://ucm.talx.com/demos/hearing101/story.html

CaseBuilder 101
CaseBuilder 101 provides an in-depth demonstration of CaseBuilder features and settings. In this session, you will learn the ins and outs of the web-based solution that allows you to respond to your unemployment claims in a fast, secure environment. This session demonstrates all features of the CaseBuilder program, the web-based application that allows you to respond to your unemployment claims in a fast, secure environment. This session is scheduled for one hour to include Q&A at the end. To register, please click on the link below and select the date you would like to attend.

     October 2019            November 2019           December 2019
    1st at 11 am ET            5th at 11 am ET            3rd at 11 am ET
     9th at 3 pm ET           14th at 11 am ET           11th at 3 pm ET
    17th at 3 pm ET           20th at 3 pm ET           16th at 11 am ET
   22nd at 11 am ET         25th at 3 pm ET            26th at 3 pm ET

Click here to register

Recorded Session: http://www.talx.com/Demos/Casebuilder/story.html

CaseBuilder 201
The final level in the lineup of CaseBuilder training sessions, CaseBuilder 201 provides an even closer look at the CaseBuilder solution. In this session, you will learn more advanced uses of features and a deep dive into case studies. This session is scheduled for one hour to include Q&A at the end. To register, please click on the link below and select the date you would like to attend.

     October 2019            November 2019          December 2019
    3rd at 3 pm ET            13th at 3 pm ET            9th at 3 pm ET

Click here to register

Recorded Session: www.equifaxworkforce.com/Demos/Casebuilder/CB-UII/story.html