Training Courses

>>>Learning Opportunities
Our claims management company, Equifax Workforce Solutions, offers training courses on the following topics; the unemployment process, hearing preparation and the CaseBuilder web-based application to respond to claims for unemployment benefits.

These training courses are available at no cost to the members of The 501 Alliance. The courses are available via webinar on a monthly basis and some prerecorded videos are also available.

If you are interested in attending a live training event, please find the course you would like to attend and click on the link for the date that works best for your schedule. When you register, you will receive a calendar invitation with webinar details.

Please note that registration is limited to the first 500 attendees for the live training events.

Reports 101
This session introduces users to the Report application; a new and simple way to access your unemployment program data in one complete snapshot. If you’re someone who is just starting out in the application or if you’re looking for ways to develop your skills in unemployment reporting, then this session is for you! This session is scheduled for one hour to include Q&A at the end.

       April 2020                   May 2020                    June 2020
    3rd at 2 pm ET            8th at 2 pm ET             5th at 2 pm ET

Click here to register

Recorded Session: http://ucm.talx.com/UC101trainingReimbursers/story.html

Unemployment in a Nutshell
This session goes over the basics of unemployment in just 20 minutes! During this session, you will be provided with a high level overview of the funding of unemployment at the state and federal level, UI Integrity legislation and best practices for managing your UC program. This session is scheduled for 30 minutes to include Q&A at the end. To register, please click on the link below and select the date you would like to attend.

        April 2020                     May 2020                      June 2020
    1st at 11 am ET             4th at 11 am ET             1st at 11 am ET
    14th at 3 pm ET            19th at 3 pm ET            16th at 11 am ET

Click here to register

Unemployment 101
This training covers topics in reimbursing unemployment programs to UI Integrity legislation to documentation best practices. This is an on-demand session only.

Recorded Session: http://ucm.talx.com/Demos/uc101/

Hearings in a Nutshell
Learn the basics of an unemployment hearing in just 20 minutes! This session provides a high level overview of the hearing process, who attends and best practices to prepare you for your hearing. This session is scheduled for 30 minutes to include Q&A at the end. To register, please click on the link below and select the date you would like to attend.

         April 2020                    May 2020                    June 2020
     6th at 11 am ET            5th at 3 pm  ET             9th at 11 am ET

Click here to register

Hearings 101
This training covers the entire unemployment hearing process from reading and responding to a hearing notice to preparing for an effective testimony.  This is an on-demand session only.

Recorded Session: http://ucm.talx.com/demos/hearing101/

CaseBuilder 101
CaseBuilder 101 provides an in-depth demonstration of CaseBuilder features and settings. In this session, you will learn the ins and outs of the web-based solution that allows you to respond to your unemployment claims in a fast, secure environment. This session demonstrates all features of the CaseBuilder program, the web-based application that allows you to respond to your unemployment claims in a fast, secure environment. This session is scheduled for one hour to include Q&A at the end. To register, please click on the link below and select the date you would like to attend.

        April 2020                      May 2020                     June 2020
    2nd at 11 am ET             1st at 11 am ET            2nd at 11 am ET
     7th at 3 pm ET              7th at 11 am ET             10th at 3 pm ET
   16th at 3 pm ET              13th at 3 pm ET            18th at 11 am ET
  22nd at 11 am ET            18th at 3 pm ET             23rd at 3 pm ET

Click here to register

Recorded Session: http://www.talx.com/Demos/Casebuilder/story.html

CaseBuilder 201
This session provides an even closer look at the CaseBuilder solution with case studies and a UI Integrity deep dive. This is an on-demand session only.

Recorded Session: www.equifaxworkforce.com/Demos/Casebuilder/CB-UII/

The Life of a Claim & Determining Liability
This session is designed to give you an A-Z look at the unemployment claim process. We will discuss how a claim is established, the steps that the state takes when determining eligibility and how to determine if your organization will be liable for those benefits. To register, please click on the link below and select the date you would like to attend.

        April 2020                     May 2020                     June 2020
    13th at 3 pm ET            12th at 3 pm  ET            15th at 11 am ET

Click here to register

Documentation Best Practices
This session will cover some simple and effective best practices for collecting and creating documentation.  We’ll discuss how to avoid compliance issues, separation documentation best practices, plus more!.

         April 2020                    May 2020                     June 2020
    21st at 11 am ET          20th at 3 pm  ET            24th at 11 am ET

Click here to register