Training Courses

>>>Learning Opportunities
Our claims management company, Equifax Workforce Solutions, offers training courses on the following topics; the unemployment process, hearing preparation and the CaseBuilder web-based application to respond to claims for unemployment benefits.

These training courses are available at no cost to the members of The 501 Alliance. The courses are available via webinar on a monthly basis and some prerecorded videos are also available.

If you are interested in attending a live training event, please find the course you would like to attend and click on the link for the date that works best for your schedule. When you register, you will receive a calendar invitation with webinar details.

Please note that registration is limited to the first 500 attendees for the live training events.

Reports 101
This session introduces users to the Report application; a new and simple way to access your unemployment program data in one complete snapshot. If you’re someone who is just starting out in the application or if you’re looking for ways to develop your skills in unemployment reporting, then this session is for you! This course is scheduled for one hour to include Q&A at the end. To register, please click on the link below and select the date you would like to attend.

        July 2020                  August 2020                  September 2020
   28th at 2 pm ET           25th at 2 pm ET                 28th at 2 pm ET

Click here to register

Recorded Session: http://ucm.talx.com/UC101trainingReimbursers/story.html

Unemployment in a Nutshell
This session goes over the basics of unemployment in just 20 minutes! During this session, you will be provided with a high level overview of the funding of unemployment at the state and federal level, UI Integrity legislation and best practices for managing your UC program. This session is scheduled for 30 minutes to include Q&A at the end. To register, please click on the link below and select the date you would like to attend.

        July 2020                  August 2020                  September 2020
   6th at 11 am ET          11th at 11 am ET                  8th at 11 am ET
  22nd at 3 pm ET           27th at 3 pm ET                22nd at 11 am ET

Click here to register

Unemployment 101
This training covers topics in reimbursing unemployment programs to UI Integrity legislation to documentation best practices. This is an on-demand session only.

Recorded Session: http://ucm.talx.com/Demos/uc101/

Hearings in a Nutshell
Learn the basics of an unemployment hearing in just 20 minutes! This session provides a high level overview of the hearing process, who attends and best practices to prepare you for your hearing. This session is scheduled for 30 minutes to include Q&A at the end. To register, please click on the link below and select the date you would like to attend.

        July 2020                  August 2020                  September 2020
  14th at 11 am ET           5th at 3 pm  ET                 16th at 11 am ET

Click here to register

Hearings 101
This training covers the entire unemployment hearing process from reading and responding to a hearing notice to preparing for an effective testimony. This is an on-demand session only.

Recorded Session: http://ucm.talx.com/demos/hearing101/

Hearings Best Practices
Are you interested in diving deeper into Unemployment Hearings? This session will discuss best practices to help you prepare for a hearing. We will help you understand firsthand knowledge, the importance of documentation and discuss further what may happen during a hearing. To register, please click on the link below and select the date you would like to attend.

        July 2020                  August 2020                  September 2020
   13th at 1 pm ET           10th at 1 pm  ET                17th at 1 pm ET

Click here to register

CaseBuilder 101
CaseBuilder 101 provides an in-depth demonstration of CaseBuilder features and settings. In this session, you will learn the ins and outs of the web-based solution that allows you to respond to your unemployment claims in a fast, secure environment. This session demonstrates all features of the CaseBuilder program, the web-based application that allows you to respond to your unemployment claims in a fast, secure environment. This session is scheduled for one hour to include Q&A at the end. To register, please click on the link below and select the date you would like to attend.

        July 2020                  August 2020                  September 2020
   2nd at 3 pm ET            4th at 11 am ET                 2nd at 11 am ET
   7th at 3 pm ET             13th at 3 pm ET                  11th at 3 pm ET
  15th at 3 pm ET            18th at 3 pm ET                 15th at 3 pm ET
 20th at 11 am ET           26th at 3 pm ET                  23rd at 3 pm ET

Click here to register

Recorded Session: http://www.talx.com/Demos/Casebuilder/story.html

CaseBuilder 201
This session provides an even closer look at the CaseBuilder solution with case studies and a UI Integrity deep dive. This is an on-demand session only.

Recorded Session: www.equifaxworkforce.com/Demos/Casebuilder/CB-UII/

The Life of a Claim & Determining Liability
This session is designed to give you an A-Z look at the unemployment claim process. We will discuss how a claim is established, the steps that the state takes when determining eligibility and how to determine if your organization will be liable for those benefits. To register, please click on the link below and select the date you would like to attend.

        July 2020                  August 2020                  September 2020
   16th at 3 pm ET           4th at 3 pm  ET                 11th at 11 am ET

Click here to register

Documentation Best Practices
This session will cover some simple and effective best practices for collecting and creating documentation. We’ll discuss how to avoid compliance issues, separation documentation best practices, plus more! To register, please click on the link below and select the date you would like to attend.

        July 2020                  August 2020                  September 2020
    1st at 1 pm ET             3rd at 1 pm  ET                  3rd at 1 pm ET

Click here to register

Performance Termination:  Misconduct vs. Inability
Have you ever wondered about the difference between an employee being let go for misconduct versus inability? This session will define both terms and explain why knowing the difference is important. We’ll also review separation scenarios and give attendees a chance to guess whether it’s misconduct or inability. To register, please click on the link below and select the date you would like to attend.

        July 2020                  August 2020                  September 2020
  29th at 11 am ET          19th at 3 pm  ET                25th at 11 am ET

Click here to register